Post
by starstar » Thu Dec 01, 2016 2:04 pm
Just got off the telephone with Stuart from Fibrecycle. They have checked the bag he took away and found more plastic

, different colours this time. It appears a "free offer" type toy made its way into the process. However their screening process should have removed it (any thing like this gets caught on screens). These screens are cleaned once a week to remove all debris (the whole plant shuts for half a day while this is done), these screens also collect find dust to make sure the product is as dust free as possible. The outcome of me finding plastic in these two bags (and them being more dusty) the plant is changing its cleaning proceedure now to twice a week to ensure this cannot/should not happen again.
Got to say I am really impressed at how serious this matter has been taken, for what seems a one off incident, there has been no other compaints other than mine. Hopefully the toy or whatever got through was only contained to the two bags I had. I have been using B2N for 3 years now, firstly with the rats now with the ferrets and this one off has not put me off using it. Especially with how Stuart has treated the matter and kept me informed all the way.
Ferret mum to..
Millie, Eddie, Riffraff & Fizzgig, Baloo, Dillon, Rupert, Pookie, Rosie, Buck, Kira, Louis and Lilly "Of the Clan Macphearson"
Dearly departed Mario and Taz, Luigi and Loki x forever in our hearts ratty babies x
Departed Ferret babies: Milo & Sam